Informations

Information about your holiday at the Patriarch Hotel

Useful information

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SUMMER VACATION 2021

We attach great importance to your safety and do everything to ensure you have a relaxing and carefree vacation. 

  • Information on the situation Coronavirus in South Tyrol you get here: https://www.suedtirol.info/en/information/coronavirus
  • Flexible cancellation conditions: 
    • Due to the current situation, reservations can be cancelled or rebooked free of charge up to 48 hours before arrival, in case of the reasons listed below: 
      • If departure from your home country is not possible. 
      • If the arrival in Italy is not possible. 
      • If there is a travel warning for South Tyrol which obliges you to quarantine after your return. 
    • We recommend that you take out travel cancellation insurance: Trip cancellation insurance Hotel Cancellation Plus
  • Safety Measures:
    • This year, unfortunately, we will not be able to greet you with a firm handshake as usual, but with a warm smile. 
    • To make check-in as relaxed as possible, we have set up a "pre-check-in". Before arrival we will send you an "anticipation mail" where you can use the pre-check-in if you wish. It is not a must, we will be happy to continue to take care of everything for you on site.
    • In addition, all printed materials given to you upon arrival will be new and the room keys will be disinfected beforehand.
    • We are happy to serve you breakfast and dinner on our panoramic terrace, if temperatures permit. 

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Price and booking information

  • Prices are per person per day, half board.
  • Price are valid from 01.01.2018 and are exclusive of tourist tax of 1.60 € per person (14 years and over) per day, to be paid on location.
    Tourist tax information: collected by hotels for every guest for every night. The municipality tax amount depends on the category of the establishment. No tourist tax is due for children less than 14 years of age. The tourist tax is itemised separately in the invoice and paid at the moment of departure.
  • A surcharge of 7.00 € per day will be applied to stays of less than three days.
  • Bed and breakfast only bookings will be subjected to a discount of 8.00 € per person per day.
  • Your booking will be confirmed upon receipt of a deposit of 100.00 €, to be paid by bank transfer.
  • Children’s discounts
    >> up to 3 years old: free of charge
    >> up to 6 years old: 50 % discount
    >> up to 12 years old: 40 % discount
    >> up to 18 years old: 30 % discount
  • Payment methods
    Accepted payment methods: cash (up to 2,000.00 € max) debit card, Visa and Eurocard credit card.


Cancellation policy

  • No charges for cancellations up to 28 days before the arrival date.
  • In case of cancellation during the last 2 days prior to arrival, 70% of the total booking cost will be charged. Cancellations are only valid if notified in writing. The same applies for late arrivals and early departures!
  • In case of late arrival and/or early departure, you will be charged the room price (without meals) for the whole stay.
  • Trip cancellation insurance Hotel Cancellation Plus


Culinary highlights

  • Substantial “Good mood” buffet breakfast from 7.30 to 10.00
  • Should you wish to leave early in the morning (before 7.30 am), please let us know the previous day.
  • Dinner from 18.30 with typical Mediterranean and South-Tyrol mouth-watering dishes and well-stocked salad buffet.
  • Home-made jams and home-made bread (once a week)
  • Wine tasting sessions in our cellar (15 € p. p.)
  • In-house bar with new & cosy lounge area with large TV
  • Homemade juices (including elderflower, lemon balm, dandelion, rosemary, mallow, strawberry) with herbs & fruit from our garden
  • Apero time every Monday at 18:15 in the new house bar


Wellness highlights

  • Indoor pool with lawn for sunbathing
  • Hydro massage
  • Newly designed garden area with panoramic whirlpool, hanging chairs and terrace
  • Sauna with double mode (bio sauna & Finnish sauna)
  • Infrared cabin
  • New relaxation room (adults only)
  • Slippers in the room, towels in the sauna for free use, bathrobes & wellness bag for the sauna (against deposit)

Highlights for an active holiday

  • Suggestions for your leisure time & excursions
  • Hiring of hiking guides & trekking sticks
  • Activity program with Katia and Florian
  • Personal recommendations
  • E-bike hire


General information

  • Pets
    Your dog is very welcome. Please remember that dogs cannot access the dining room and the indoor pool. Please bring your dog blankets and food with you. Daily charge: 15.00 €.
  • Car parking space & underground car park
  • Hiring of hiking guides & trekking sticks
     

Moving around

  • MeranCard
    Until 30.06. you will receive the MeranCard upon your arrival. The card is free and included in the price of the room, and is valid for your whole stay. It gives you access to many services, such as: free use of all South Tyrol public transports and selected ski-lifts, one-off access to over 80 museums, 10% discount on the hire of bikes and skis from Sportservice Erwin Stricker, as well as many other exclusive services and offers.
  • BusCard, Merano & surroundings
    The mobility card is valid from 01.07 and is included in some packages. The BusCard may also be purchased at the price of 16 €. The card is valid for 7 days starting from the moment of first use, and may be used within a radius of 15 km around Tirolo.
  • Museumobil Card
    Until 30.06 this card gives you access to all public transports across South Tyrol and to over 80 museums. The use of public transports is unlimited, while for the museums it grants a one-off access to each of them. The card may be purchased at the Tourist Information centre.
    - 7 days: adults 34 Euro     Junior (6-13 years) 17 Euro
    - 3 days: adults 30 Euro     Junior (6-13 years) 15 Euro
"With you, I am at peace from the very first moment. Every day, I enjoy your breakfast and the rooms are always spotless. I will certainly come back ... For the fifth time, but even more!" 

Greetings from Frankfurt, Marita

We are pleased to welcome you!

Arrival
Departure
Adults
Children